Coronavirus (COVID-19) update from FDHS

As we monitor the ongoing COVID-19 situation in the communities where we provider care, please know that the safety of our patients, providers and staff is our highest priority. We will continue take appropriate precautions, as recommended by the CDC and local/state departments of health, to maintain a safe, healthy environment.

Please plan to keep all existing appointments at FDHS care centers, unless your provider contacts you directly to reschedule. Procedures at certain hospitals may be postponed or relocated – your care team will let you know if your appointment has been affected.

We encourage everyone to regularly wash their hands with soap and water, use alcohol-based sanitizers, and to cover coughs/sneezes with a tissue followed by hand washing.

If you have symptoms of fever, cough or shortness of breath, please immediately contact your primary healthcare provider or the Florida Department of Health’s hotline (866-779-6121) for guidance.

For information about the virus, including symptoms and risk factors, please refer to the CDC website: http://www.floridahealth.gov/diseases-and-conditions/COVID-19/index.html

FAQ

What are you doing to safeguard the health of patients?

All FDHS care centers are following key actions to ensure a safe, healthy environment for both our patients and team members, as recommended by the CDC and local/state departments of health. This includes educating staff about spotting symptoms and following clean/aseptic techniques.

Have any of your providers been in contact with the patients who tested positive for COVID-19?

As of March 12, 2020, none of our providers have been in direct contact with the patients who tested positive for COVID-19. We will continue to monitor all our providers and follow the appropriate protocols. Please plan to keep all existing appointments FDHS facilities, unless your provider contacts you directly to reschedule.

I feel sick – should I cancel my appointment?

If you have symptoms (fever, cough or difficulty breathing), call your primary healthcare provider or the Florida Department of Health hotline (866-779-6121) as soon as possible. Please follow their recommended course of action and notify the care center if you need to cancel your appointment. 

What happens if my procedure is scheduled at a hospital?

Our physician teams are in regular communication with leadership at hospitals where we provide care. Procedures at certain facilities may be rescheduled or relocated – your care team will notify you if your appointment has been affected.

I might have been exposed. What should I do?

If you have been in contact with someone who may have COVID-19 or if you have symptoms (fever, cough or difficulty breathing), call your primary healthcare provider or the Florida Department of Health’s hotline (866-779-6121) for guidance.

For further information, please refer to the CDC and the Florida Department of Health websites: